10 of Arrow ECS' Greatest Strengths, According to Our Partners

 

We listen.

• Understand our customers’ business challenges and stay on top of their changing needs.
• Collaborate and give feedback in our top-notch customer seminars, programs, and events.
• Enable our partners to build their business.

 

We take your business personally.

• Build strong partnerships across the industry.
• Knowledge of what’s working—in the industry, nationally and globally, in your company, and for your customers—and what’s not.

 

We represent leading hardware, software, and storage suppliers.
As the definitive #1 distributor for HP, IBM, storage, and software products, we only work with the best, including:

• BakBone
• BEA
• CA
• Dataram
• EMC
• Hitachi Data Systems
• HP, hardware and software
• IBM, hardware and software
• McAfee
• NetApp
• QLogic
• StorageTek
• Sun Microsystems, hardware and software
• Symantec (Veritas)

 

We only grow when you grow.

• Long-term growth strategy places solutions provider growth as the #1 goal.
• Top 100 partners have grown their businesses by 400% in the past five years.
• Provide our customers enablement solutions and programs to meet their business needs.

 

We don’t compete.

• Enable your success with an open, honest relationship.
• Never sell to end-users.
• Consultative selling approach ensures your goals become our goals.

 

We strive to be proactive.

• Provide insight into key business drivers and industry trends.
• Recognize end-user pain points.
• Tailored marketing and demand-generation services.
• Collaborative consultative sales experience.
• Dedicated resources in growth areas:
• Government, software, professional services, etc.

 

We have vast and experienced resources.

• Industry-leading account teams and technical experts work with you at every stage of the sales process to ensure that you have successful close rates.
• Educational programs, including certifications, business coaching, industry trend, and business-driver training series.
• Business development, and marketing product and program managers to provide you proven lead generation, direct mail, and other end-user pull.

 

We enable our partners to sell the right solutions.

• Provide comprehensive sales and technical training to enable our partners to best identify, win, and implement solutions. Other resources include:
• Pre-sales and consultative support.
• Neutral, unbiased Solutions Centers.
• White papers.
• Other supporting documentation.

 

We offer financing services and support to enable our partners to succeed.

• Leverage volume and size to provide the most competitive rates (often below market) and solutions.
• Financing for the total solution and for any brand of hardware, software, or service.
• Offer specially designed programs for public finance.
• Pay our partners a fee income for most deals.
• Keep you informed of product upgrade and renewal opportunities.
• Provide fast turnaround on quotes and contracts.
• Strategically placed team in all time zones to accommodate your business hours.

 

We have accredited engineers and leading Solutions Centers.

• Pre- and post-sales technical support.
• Solutions Centers: Arrow ECS engineers help replicate a customer’s environment, validate solutions, and solve customers’
  business challenges.
• Multi-vendor lab environments.
• Consultative solutions proposals.
• Proof-of-concept.
• Gap analysis.
• Customized training.
• Pre-configuration support.