Order

The XIV ordering process can be complex, Arrow can help. Arrow’s technical resources can help with the initial configuration request to ensure that all of the appropriate options are chosen to fit your customer’s requirements.

Arrow’s team of inside sales specialists will assist with getting any special IBM pricing that may be required for a transaction. These same sales specialists are also your key contacts when it comes time to place an order.

Arrow handles the placing of the order with IBM as well as coordinating any logistics around delivery of the product to your customer.

Arrow Benefits

• Inside Team Engagement. This team acts as the day-to-day contact point for the partner. The inside sales team primarily:
• Creates hardware configurations
• Assists partners with special pricing and applies that pricing to transactions
• Accepts orders from partners and places those orders with IBM
• Facilitates and tracks shipments