The MOCA Group Division Service Business Unit
Service is a business segment that can significantly boost your profitability, and the MOCA Group Division is working aggressively to help capture opportunities in this area and drop more revenue to your bottom line.
We have created a special Service Business Unit headed by Executive Vice President Bill Page. The Service Business Unit management team is dedicated to enhancing the resources, programs, and services the MOCA Group Division offers. As your support system, we leverage a strong relationship with the Sun ServiceSM Center to comprehensively support you.
We have increased the size and capacity of our support infrastructure for maximum order throughput. Additionally, the MOCA Group Division offers Financial Service Programs to help facilitate the increasing volume of service business.
Efficiency and Accuracy
In addition to the enhanced support team, the MOCA Group Division has designed programs to eliminate redundancies, and increase efficiency and accuracy in service data integrity and information exchange. We have two powerful programs that can help partners better manage their service business:
ESQ - Sun's internal quoting tool, which the MOCA Group Division leverages by partnering with Sun to obtain a direct link to Sun's data source. This significantly reduces average booking time and order discrepancies.
VORTEX SERVICE CENTER
The dedicated Service Center on VORTEX provides a central location with everything you need to manage and grow your service business. The site allows you to submit quote requests and identify service contract renewals, helping you realize more service revenue faster and easier.
The MOCA Group Division's approach is simple yet complete:
We provide the support you need - Innovation, Alliances, Technology, and Investment - to help create your success.
We will work with you to reach new customers, expand your relationships, and create new profits.
