Sun ServiceSM, a global division of Sun MicrosystemsTM, Inc., assists customers during each step of the enterprise computing process - from planning new client/server architecture to managing and maximizing the system's day-to-day operation. Mission-Critical deliverables include customized support plans, remote system monitoring, predictive monitoring, integrated support with third parties and on-site service engineers.
With professional, educational, and support services, Sun Service focuses on maximizing uptime, increasing competitive advantage, boosting productivity and controlling costs. Sun Service also provides consulting and operations assistance to IT organizations in technical and commercial markets worldwide.
From its headquarters in Broomfield, Colorado, Sun Service provides the expertise and comprehensive support needed in today's competitive markets.
iForce Program Overview
All Sun iForceSM Partners are required to become certified to sell Sun Service. To help Partners meet this requirement, Sun initiated the Sun Services CompetencySM Channel program. This program is structured to reflect the various levels of involvement that the Partner chooses when providing post-sales support and professional services to their end-user installed-base. Through this program, Sun Partners become certified at one of the following levels: Sun ServiceRepresentativeSM, Sun ServiceManagerSM, Federal Sun ServiceAllySM or Federal Sun ServiceManager. The Partner simply selects the program that best fits their business model and implements the program through the MOCA Group Division.
